“Your tech platforms and ability to be agile are the backbone of digital customer experience. Without strategic and mindful management, you’re putting your customers’ loyalty on the line.”
– Nathan Gervais, Technical Director
Inside the white paper, Migrate and Exceed CXpectations with Drupal 9, we discuss ...
- Risks of staying on older versions of Drupal and the urgency to migrate now
- Five key considerations to meet your CMS needs
- Identify the business benefits
- Migration roadmaps from D7, D8, and other CMS platforms
Migrate and Exceed CXpectations with Drupal 9
Whether it’s creating an engaging customer experience or sustainable processes for business agility, high-performing technology is the foundation on which it’s built. You simply cannot create an industry-leading digital organization without the right tech to support your business goals.
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Nathan Gervais, Technical Director, is fueled by his passion for Open Source technologies and building digital technologies that empower organizations to lead with a customer-first mindset. Since 2007, Nathan has combined his expertise in business solutions and CMS to create valuable digital experiences. At Appnovation, he leads a team of engineers to be innovative in their solutions-based approach that boosts performance measurement by bringing together security, privacy, ethical design, and empathy principles.
Common CMS challenges most businesses face include, but aren’t limited to:
Digital strategy to optimize SEO and user experience.
Agility and scalability to impact lead gen, conversion, e-commerce, and brand loyalty.
Accessibility to meet WCAG 2.0 requirements.
Short and long-term security risks by ignoring best practices.
Your tech stack should unify content strategy and customer experience to make you more agile. No matter which version of Drupal you currently use, Drupal 9 will get you the most benefits while reducing risk and future efforts. That should be your strategic goal.
About the Author
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Talk to our experts.
More Drupal 9 content
Move to Drupal 9 and Exceed CXpectations
As we move toward 2021 and continue to reckon with COVID-19, digital-first companies need to level up their plan to meet shifting customer needs. Drupal 9 can help.
There isn't a lot anyone can say with absolute certainty right now. But we can be certain about one detail...
Customers aren’t the same as they were six months ago.
Customers’ Expectations Have Changed. Can Your CMS Keep Up?
Agility is crucial to exceeding customer expectations.
The new world is customer-centric, and digital-first experiences were steadily becoming the future. With the global pandemic added to the mix, digital-first experiences are the present. Relevant story-telling and communication is the need of the hour. If your CMS isn’t agile, you will fall behind.
Migrate & Exceed CXpectations: The Drupal 7 to 9 Checklist
High-performing technology is the foundation on which your entire customer experience and ability to be agile depends on.
You cannot create an industry-leading digital organization without the right tech to support your business goals. In an increasingly customer-centric world powered by evolving technology, the global pandemic added a layer of sophistication to customer expectations.
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